Terms & Conditions

Effective Date: August 20, 2026
Last Updated: August 20, 2026

Welcome to Solace Raga. These Terms & Conditions govern your access to and use of https://solaceraga.com/ and your purchase of products through our website.

By accessing, browsing, creating an account, or placing an order through our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. Website Use

You agree to use this website only for lawful purposes and in accordance with these Terms & Conditions.

You must not:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorized access to any part of the website.

• Interfere with the security, functionality, or operation of the website.

• Copy, reproduce, modify, distribute, or exploit website content without authorization.

• Use automated systems or software to access or collect information from the website without permission.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, colours, sizes, prices, and other information displayed on our website are accurate.

However, minor variations may occur due to:

• Screen and device settings

• Photography and lighting conditions

• Manufacturing or material variations

• Product batches

• Measurement tolerances

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

3. Product Availability

All products are subject to availability.

We reserve the right to:

• Limit quantities available for purchase

• Discontinue products

• Modify product specifications

• Cancel orders where a product becomes unavailable

If an order is placed for a product that is unavailable, we may cancel the affected order and process an applicable refund.

4. Pricing

All prices displayed on the website are subject to change without prior notice.

While we make reasonable efforts to maintain accurate pricing information, an incorrect price may occasionally be displayed due to technical, typographical, or system errors.

In such cases, we reserve the right to cancel the affected order and provide an appropriate refund where applicable.

Applicable taxes, shipping charges, or other fees, where applicable, will be displayed during the checkout process.

5. Orders

Placing an order on our website constitutes an offer to purchase the selected products.

An order is considered accepted only when Solace Raga confirms the order or begins processing it.

We reserve the right to refuse, limit, or cancel an order for reasons including:

• Product availability

• Pricing or listing errors

• Suspicious or fraudulent activity

• Incorrect customer information

• Payment issues

• Shipping restrictions

• Violation of these Terms & Conditions

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Return & Refund Policy.

6. Account Information

Certain website features may require you to create an account.

You are responsible for:

• Providing accurate information

• Maintaining the confidentiality of your account credentials

• Keeping your account information updated

• All activities conducted through your account

You must notify us promptly if you believe your account has been accessed without authorization.

7. Payments

Payments may be processed through third-party payment gateways.

By completing a payment, you confirm that you are authorized to use the selected payment method.

Solace Raga does not knowingly store sensitive payment credentials such as complete card numbers, CVV numbers, UPI PINs, or banking passwords on its own servers.

Payment transactions may be subject to the terms and privacy policies of the relevant payment provider.

8. Shipping and Delivery

Orders are shipped to the address provided by the customer during checkout.

You are responsible for ensuring that your shipping information is accurate and complete.

Delivery timelines displayed on the website are estimates and may be affected by factors outside our control, including:

• Courier delays

• Weather conditions

• Transportation disruptions

• Public holidays

• Regional restrictions

• Incorrect or incomplete delivery information

Solace Raga is not responsible for delays caused by circumstances beyond our reasonable control.

9. Returns, Exchanges and Refunds

Returns, exchanges, cancellations, and refunds are governed by our Return & Refund Policy.

By placing an order, you agree to comply with the applicable requirements, timelines, and conditions specified in that policy.

10. Promotions and Discounts

Promotional offers, discount codes, sale prices, and other campaigns may be subject to specific terms and conditions.

Unless explicitly stated otherwise:

• Offers cannot be combined.

• Promotional codes may have expiry dates.

• Certain products may be excluded.

• Offers may be withdrawn or modified without prior notice.

We reserve the right to refuse or cancel transactions involving misuse, suspected fraud, or unauthorized use of promotional offers.

11. Intellectual Property

All content available on the Solace Raga website, including but not limited to:

• Logos

• Brand names

• Product photographs

• Graphics

• Illustrations

• Text

• Videos

• Designs

• Website layout

• Icons

• Software and code

is owned by or licensed to Solace Raga and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit any website content without prior written authorization.

12. User-Submitted Content

If you submit reviews, comments, photographs, feedback, or other content to the website, you represent that:

• You own or have the necessary rights to submit the content.

• The content does not violate any law or third-party rights.

• The content does not contain harmful, defamatory, abusive, or misleading material.

By submitting content, you grant Solace Raga a non-exclusive, royalty-free right to use, reproduce, display, and distribute that content for legitimate business, marketing, and promotional purposes, subject to applicable law.

We reserve the right to remove content that violates these Terms or is otherwise inappropriate.

13. Third-Party Services

Our website may contain links to or integrations with third-party websites, payment providers, courier services, social-media platforms, analytics tools, or other external services.

We do not control and are not responsible for the availability, content, security, or privacy practices of third-party services.

Your use of third-party services may be subject to their own terms and policies.

14. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee that the website will always be:

• Available without interruption

• Free from errors

• Free from viruses or other harmful components

• Compatible with every device or browser

We may temporarily suspend, modify, or discontinue any part of the website for maintenance, upgrades, security, or other operational reasons.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Solace Raga shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

We shall not be responsible for losses resulting from:

• Website interruptions

• Third-party service failures

• Courier or delivery delays

• Unauthorized access beyond our reasonable control

• Incorrect information provided by customers

• Events outside our reasonable control

Nothing in these Terms & Conditions limits any liability that cannot legally be excluded under applicable law.

16. Indemnification

You agree to indemnify and hold harmless Solace Raga, its owners, employees, representatives, and service providers from claims, losses, damages, liabilities, costs, and expenses arising out of:

• Your violation of these Terms & Conditions

• Your misuse of the website

• Your violation of applicable laws

• Your infringement of third-party rights

• Information or content submitted by you

17. Force Majeure

Solace Raga shall not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including natural disasters, fire, flood, pandemics, strikes, government restrictions, transportation disruptions, internet or technology failures, war, civil unrest, or other unforeseen events.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.

Any dispute arising in connection with the website, products, or these Terms & Conditions shall be subject to the jurisdiction of the competent courts having jurisdiction over the applicable business location of Solace Raga, subject to applicable law.

19. Changes to These Terms

Solace Raga may modify these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised Last Updated date.

Your continued use of the website after the updated Terms & Conditions are published constitutes acceptance of the revised terms.

20. Severability

If any provision of these Terms & Conditions is found to be invalid, unlawful, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms & Conditions, together with our Privacy Policy and Return & Refund Policy, constitute the terms governing your use of the Solace Raga website and your purchases through the website, except where additional written terms expressly apply.

Address:- AMANPUR KESHPUR WEST BENGAL MEDINIPUR WEST MEDINIPUR , Pin : 721260
Contact Number :- +91 73629 16533
This website is managed by MOULI MITRA
Email ID:- ragadesign.ofc@gmail.com

© 2018–2026 Solace Raga. All Rights Reserved.